How John Wayne Airport scored a No. 1 ranking

Mike Taylor says the best nachos he ever ate were served at Javi’s at John Wayne Airport.

Now, Taylor’s no culinary expert but rather a guru on airport quality. But it’s items like higher-quality food that are becoming bigger factors in any traveler’s airport selection.

Orange County’s airport just took the top ranking for “large” airports in the latest national quality rankings from J.D. Power. John Wayne Airport’s 796 score — out of a possible 1,000 points — was up 31 points from a year ago, the largest improvement among its peer group. And the score was better than any of the larger “mega” airports tracked, too.

“It’s an airport that does everything well,” says Taylor, who heads up J.D. Power’s airport research. “They’ve got all the basics covered.”

Let’s be honest. Few people relish going to the airport. It’s simply a means to get from Point A to Point B, or Point C if a connection is necessary. But in the uber-security world we live in after the 9/11 attacks, we spend far more time in the terminal as we must arrive early to anticipate any hiccups in getting to the gate.


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